Sewage Backup Service

Sewage Backup in Basement

There are two reasons why you may experience a sewage backup in your basement, we cover both of them below.

1. City Flood

Over 90% of sewage backups happen during periods of heavy rain when the city's infrastructure cannot cope with the sudden surge of water. As a result the waste water floods the sewage system and if the rain continues begins to flow up the drain laterals into your basement.

The good news is that with the right protection your home can be safe from these type of events. Here's a video from the insurance board of Canada with more information:

Here's an illustration curtesy of Region of Halton.

2. Improper Installation or Connection of Pipes

Drain system is a complex piping system and should be only installed by a licensed professional. If your property drain system has been poorly installed or repaired, the pipe can fail causing blockages and backups.

Things like weeping tile, downspout connection, and pipe blockage all can play a role in your backup.

If you're concerned about having a flood or have had one in the past we can come out to your property, inspect the drainage and provide advice and solutions on prtecting your home from such a damaging event

At Canadian Rooter we are fully equipped and licensed to:

  • Inspect Drain System
  • Inspect Weeping Tile
  • Provide advice and cost estimate to fix any of the identified issues
  • Ensure your basement stays dry, even in the heaviest rains

SPEAK WITH A PLUMBER

Before we send someone out to inspect your drain lines we'd like to have a phone call to ensure we can help. Please click the button below to schedule your callback or call us directly.

When working with us you receive:

  • Complimentary Phone Consultation
  • Expert, Licensed Plumbers
  • Exellent Customer Service
  • Upfront Pricing
  • Service from a 5 Star, Award Winning Company

Speak with a Plumber
Recent Reviews
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I had an old sewer pit in the house with improper lid, which didn't seal the pit properly, could feel the sewer smell in the basement. Called several companies and every one of them said the only way is to replace the whole pit (they can't make a custom lid for the existing one). Other companies quoted more than $4000 for the job, plus 2-3 days of work(=several days of mess in the house). I tried to resolve the issue by other means: installed a fan, tried to seal the pit in different ways. Nothing helped. A friend of mine suggested them as a reliable and reasonable company. They came the next day after my call, gave me a much better quote ($1000 less than other companies), did an amazing very clean job in 1 DAY! Since then, my problem was resolved - no more sewer smell in the house. The pit works perfectly and will last a long time. I am very satisfied with their services and wish I knew about them earlier and didn't spend money on other stuff that didn't work. Would definitely recommend to everybody I know.

- Varia

Canadian Rooter responded quickly to my call, even though it was on a weekend. My house still had old clay drains and after experiencing sewage back-ups due to tree roots in the drains I finally decided to replace the pipes under the house. The supervisor explained clearly how the work would be done (main line relacement inside, backwater valve, two floor drains and 12 feet drain replacement outside) and the crew arrived promptly as scheduled the following Monday. The job was done quickly as promised and the crew left the basement working area clean. The supervisor even called me at work during the daytime to update me on the cause of an obstruction in the outside drain. A project which could well have been unpleasant turned out to be a pleasant experience, as it left me feeling I could trust CR and I ended up happy that I had the work done. The price as well seemed reasonable. They made me feel that they were working in my best interest.

- Elaine

I phoned several plumbing services early in the morning to get an estimate on clearing our clogged kitchen drain. They said they'd have someone call me back, or could send someone out "this afternoon". But Mike took my call promptly, arranged to come to my house that morning, arrived on time, gave me a firm - and competitive - cost, and set to work with professionalism and real expertise. When the snaking didn't clear the drain Mike was ready with a larger machine, which did the trick. He cleaned up everything neatly when he'd finished, gave me some useful advice on preventing future clogs and was helpful and courteous throughout. I'd recommend Mike anytime! Those other guys? I'm still waiting for them to return my call......

- Lisa

Top notch service!! Called at 10:45 on a Friday with kitchen sink clogged. I put 2 days into trying to correct the problem myself. Service rep Nat was over in about 1 hour. Went above and beyond...Corrected the problem in a reasonable period of time. Also suggested some other measures that I could take later. Cleaned up work area completely and was absolutly a pro. Will give him and the company as a referral !!!

- Paul

In late Jan. my upstairs drainage stopped working. After renting a snake and still no drainage I called Mike who came by after work a few days later. I had dealt with Mike two times before and was very pleased with the results. This time he checked out the symptoms and then camera'd the sanitary line. Turns out the line was jammed with roots from a nearby tree. He quickly sized up what needed to be done and what the total cost would be. I agreed to what he suggested and he said he would arrange to get the City permit and get the job started ASAP. He called later in the week and said the guys would be here at 9 AM Monday. The crew arrived on time Monday and started work. They kept the work area as clean as possible, threw down tarps inside the door and the stairway leading downstairs. I went down after a few hours and was amazed at the progress they had made. They had dug up the 30 + plus feet under the floor that needed replacing and had removed the main stack which provided drainage from the main floor. They were starting to install the replacement PVC. Around 3 PM, they let me know that I could now use my water and toilet which I did! They left around 5 and said they would return the next morning again to finish. They arrived the next morning and this time were cleaned up and gone before 12 noon. They would return to backfill 3-4 feet that was left open for the Inspector to view the backwater valve. Upon that inspection, the remaining section was backfilled and cemented. The job came out great and the workmanship was top notch. Mike dropped by a while later to settle up the final payment and did a quick snake out of the bathroom/kitchen line which was still causing a bit of a problem. After that I was 100% satisfied with the results. Thanks Mike and crew!

- Ykram


FAQ's

A sewer backup in a house occurs when the wastewater from the sewer system backs up into a home's plumbing system. This can happen due to a variety of reasons, such as clogged or damaged sewer lines, heavy rain or flooding, or tree roots invading the sewer pipes. When a sewer backup occurs, wastewater can overflow from drains, toilets, and other plumbing fixtures in the home, causing damage and potentially exposing residents to harmful bacteria and other contaminants. Sewer backups can be costly to clean up and may require professional assistance. It is important to take preventative measures, such as avoiding flushing inappropriate items down the toilet and regularly maintaining the home's plumbing system, to reduce the risk of a sewer backup.

While it is not always possible to completely prevent a sewer backup, there are steps you can take to reduce the risk and minimize the damage if one occurs.

As I mentioned earlier, regular maintenance of your plumbing system, proper disposal of waste, and installing flood prevention devices can all help to prevent a sewer backup. However, there are other factors outside of your control that can also contribute to a backup, such as heavy rain or flooding.

In some cases, a sewer backup may be the responsibility of the local government or utility company. If you experience a sewer backup, it is important to contact your local authorities and report the issue. They may be able to provide assistance and investigate the cause of the backup.

Ultimately, while sewer backups cannot always be prevented, taking proactive measures can significantly reduce the risk and help to protect your property and health.

If you are experiencing a sewer backup right now, it is important to act quickly to minimize the damage and health risks. Here are the steps you should take:

  1. Stop using all water in the home: Turn off all faucets, stop using appliances that use water, and avoid flushing the toilet. This will prevent further sewage from backing up into your home.
  2. Call a plumber or sewer cleaning service: Contact a professional plumber or sewer cleaning service to come and assess the situation. They will have the tools and expertise to safely and effectively remove the sewage and repair any damage.
  3. Protect yourself: Sewage contains harmful bacteria and other contaminants, so it's important to protect yourself while cleaning up. Wear gloves, boots, and other protective gear, and avoid coming into direct contact with the sewage.
  4. Clean and disinfect: Once the backup has been cleared, thoroughly clean and disinfect all surfaces that came into contact with the sewage. Use a disinfectant cleaner that is effective against bacteria, viruses, and other pathogens.
  5. Report the incident: Contact your local authorities to report the sewer backup. They may need to investigate the cause of the backup and take steps to prevent future incidents.

Dealing with a sewer backup can be a stressful and unpleasant experience, but taking these steps can help to minimize the damage and protect your health and property.
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