Terms & Conditions of Service

Refunds

    Books & E-Guides

    If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not, with in 30 days of purchase.

    Backwater Valve Maintenance

    If you are not 100% satisfied with your service we'll do out best to rectify the issues by performing the service again. If after the second service you have a valid reason of not beign satisfied we'll refund your service fee. To be eligeble for a refund an official service complaint must be filed with 10 days of service.

    Wet Basement Assessment

    If you are not 100% satisfied with your purchase, you can request a refund for a store credit. You can use your store credit for purchase of any service. To be eligeble for a refund an official service complaint must be filed with 10 days of service.

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